Using Chatbots in the Finance Office

Chatbots are AI-powered interface tools designed to conduct “intelligent” conversations with users. Most users focus on the entertaining side of chatbots, which may include joke telling, recipe lookups, exercise regimens, and the like. But they can easily be used to enhance productivity. This article focuses on two potential uses of AI chatbots for the finance office.

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October is Cybersecurity Awareness Month

Cyberattacks are a clear and present danger for all organizations, but local governments are particularly vulnerable. In fact, local governments are more likely to be the targets of a ransomware attack than any other kind of organization. Learn how to be a smart customer of cyber insurance through research from GFOA and the Center for Digital Government.

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GFOA's 6th Annual MiniMuni Conference Next Week

This virtual event, October 9–11, will provide an opportunity for finance professionals who work in debt management to hear from leading experts, seasoned practitioners, and regulators on a host of issues that impact municipal issuers. During this virtual event, we'll host eight sessions, offering up to nine CPE credits. Session topics include municipal securities, leveraging partnerships, market dynamics, FDTA, and more.

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Elevate Your Career and Community

GFOA is committed to promoting excellence in public finance, supporting public finance professionals, and leading efforts to build thriving communities. We believe that strong leadership is essential to achieving these goals. That's why we offer a range of leadership opportunities designed to help you enhance your skills, advance your career, and support fellow GFOA members.

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CPFO Spotlight

Michael O'Brien

Michael O'Brien, CPFO, is administrative services director for the City of San Dimas, California. He started his CPFO journey to deepen his understanding of best practices and enhance financial transparency for residents. Throughout the program, he learned valuable lessons on reporting standards and public engagement, which he's applied to improve the city's financial processes and align spending with community needs. The CPFO program also helped fill gaps in his knowledge, especially around debt issuance and reporting, and inspired him to create stronger documentation and policies.

Learn more about MichaelStar your own journey

Membership

Join GFOA

We are a resource, an educator, a facilitator, and an advocate for our members — more than 24,000 finance professionals across the United States and Canada.

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Member Benefits

Being a member of our community has its perks! By joining, you'll get discounted pricing on awards and training, access to leadership and volunteer opportunities, inclusion in member forums, and much more.

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Networking

Expand Your Network Through GFOA Affinity Groups

One of the benefits GFOA membership offers is the opportunity to engage and share insights in one—or more—of our affinity groups. Some have been around for more than three decades; some are being revitalized; and some are newly launched. Wherever you find yourself in your career journey, we encourage you to join to be inspired, gain support, and learn about the experiences of fellow finance professionals and how they approach their work.

Learn moreView All GFOA Affinity Groups

Additional Resources

Awards

Our award programs recognize excellence in government finance.

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Best Practices

GFOA's best practices identify specific policies and procedures that contribute to improved government management.

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Rethinking Initiatives

We're taking a deep dive into budgeting, revenue, and financial reporting.

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Workforce Resources

Articles, research, and case studies to help governments now and in the future.

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Publications & Subscriptions

2024 GAAFR

The 2024 edition of the GAAFR is your go-to resource for the latest accounting rules and how to implement them.

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GAAFR Plus

Need more in-depth guidance in local government accounting, auditing, and financial reporting? GFOA’s GAAFR Plus offers important resources to help navigate the ever-changing world of public finance. Take advantage of this subscription today!

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